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Interactive Flash Tutorials

We have enhanced our already comprehensive client support system with an extensive library of Flash-based tutorials that lead you step by step through several different tasks you may need to complete. We currently have six series of tutorials: One series that reviews common tasks available to our shared hosting customers using the Helm control panel, another dedicated to helping you transfer your domain name to our name servers, three additional series for the most popular FTP applications WS_FTP, Cute FTP, and Smart FTP, as well as a series dedicated to FrontPage.

Helm Hosting Control Panel:

  •   Module 1 - Creating a POP account
  •   Module 2 - Creating an email autoresponder
  •   Module 3 - Creating a default (catchall) email account
  •   Module 4 - Creating an email forwarder (redirect)
  •   Module 5 - Creating an FTP account
  •   Module 6 - Creating an email account in Outlook Express
  •   Module 7 - Using File Manager
  •   Module 8 - Creating an ODBC DSN
  •   Module 9 - Changing your password & personal profile
  •   Module 10 - Monitoring resource usage & statistics

    • DNS (Domain Nameserver System) Changes:

  •    Module 1 - Making DNS changes at 000Domains.com
  •   Module 2 - Making DNS changes at Dotster.com
  •   Module 3 - Making DNS changes at Enom.com
  •   Module 4 - Making DNS changes at GoDaddy.com
  •   Module 5 - Making DNS changes at MelbourneIT.com.au
  •   Module 6 - Making DNS changes at NameCheap.com
  •   Module 7 - Making DNS changes at NetworkSolutions.com
  •   Module 8 - Making DNS changes at OpenSRS.net
  •   Module 9 - Making DNS changes at Register.com
  •   Module 10 - Making DNS changes at StarGate.com
  •   Module 11 - Making DNS changes at DRAMS (dramsystem.com)

    • WS_FTP:

    Module 1 - Configuring your site in WS_FTP
  •   Create a new site
  •   Deleting an existing site
  •   Modify an existing site
  •   Setting startup preferences
  •   Creating a new folder
    • Module 2 - Transferring files in WS_FTP
  •   Setting options
  •   Viewing file contents
  •   Upload/download files
  •   Setting file transfer mode
    • Module 3 - Managing your files in WS_FTP
  •   File sorting preferences
  •   Renaming directories
  •   File display preferences
  •   Creating directories
  •   Viewing files/directories
  •   Deleting directories
  •   Changing directories
  •   Setting file permissions

    • Cute FTP:

    Module 1 - Setting your preferences in CuteFTP
  •   Startup launch screen
  •   Double-click action
  •   Connection retries
  •   Colors, fonts, sound
  •   Firewall Prompts
    • Module 2 - Configuring your site in Cute FTP
  •   Create a new folder
  •   Modifying an existing site
  •   Create a new site
  •   Deleting an existing site
    • Module 3 - Transferring files in Cute FTP
  •   Setting file transfer mode
  •   Viewing file contents
  •   Upload/download files
  •   Scheduled file transfers
    • Module 4 - Managing your files in Cute FTP
  •   Changing directories
  •   Creating directories
  •   File sorting preferences
  •   Renaming directories
  •   File display preferences
  •   Deleting directories
  •   Setting file permissions

    • Smart FTP:

    Module 1 - Configuring your site in SmartFTP
  •   Create a new site
  •   Deleting an existing site
  •   Modify an existing site
  •   Creating a new folder
    • Module 2 - Transferring files in SmartFTP
  •   Setting options
  •   Viewing file contents
  •   Upload/download files
  •   Setting file transfer mode
    • Module 3 - Managing your files in SmartFTP
  •   File sorting preferences
  •   Renaming directories
  •   File display preferences
  •   Creating directories
  •   Viewing files/directories
  •   Deleting directories
  •   Changing directories
  •   Setting file permissions

    • FrontPage 2002:

  •   Module 1 - Publishing your web via HTTP
  •   Module 2 - Publishing your web in live mode via HTTP
  •   Module 3 - Publishing your web via FTP
  •   Module 4 - Deleting files off your server
  •   Module 5 - Creating forms in FrontPage
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